Heat Pump Installation, Repair & Maintenance

Top-Notch Heat Pump Services for the Yakima, the Tri-Cities & Surrounding Areas

Heat pumps are a popular option for homeowners in Yakima and the Tri-Cities because they offer efficient year-round heating and cooling. But like any mechanical system, a heat pump can develop issues that reduce performance, increase energy use, or lead to unexpected breakdowns. At Campbell, we’ve been helping local homeowners with heat pump service and furnace repair since 1983. 

Our licensed technicians handle everything from troubleshooting to full system replacement. Whether your heat pump isn’t keeping up with outdoor temperatures or it’s making unusual noises, we can help restore comfort quickly and professionally. 

Call us today at (509) 412-3146 to schedule heat pump services in Yakima, Pasco, or the surrounding Tri-Cities area!

We've Served Yakima & the Tri-Cities Since 1983
We work hard to earn your trust as the most dependable home services team. Prompt, on-time service and guaranteed workmanship are our promises to you.

Heat Pump Repair

If your heat pump begins to show signs of distress, don’t fret — it happens to the best of us. Fortunately, the qualified team at Campbell & Company offers exceptional heat pump repairs in the Yakima, WA, area when you need it! Keep a lookout for the following signs you may need a heat pump repair:

• Odd Sounds
• Excessive / Abnormal Noises
• Short Cycling
• Lack of Cool or Hot Air
• Higher Energy Bills

If you notice any of the above symptoms or suspect your heat pump may need repair due to another reason, call us at (509) 412-3146 to schedule a repair appointment!

Heat Pump Installation

Our team understands the importance of having a trustworthy heat pump to keep you safe and comfortable, no matter the weather; because of this, we offer top-notch heat pump installation and replacement services. Whether you're looking to install a heat pump for the first time or need to replace an aging unit, our technicians will evaluate your budget and comfort needs to find the ideal unit for your home. Once we're done installing it, you can enjoy reliable, year-round comfort.

Heat Pump Maintenance

Just like any other home appliance, heat pumps need routine maintenance to function properly. At Campbell & Company, we offer comprehensive maintenance services to ensure your heat pump is in top-notch shape. We also offer a maintenance membership to make it that much easier to keep up with!

When you call us for a heat pump tune-up, one of our technicians will thoroughly inspect your unit, tuning, cleaning, and adjusting as they go along. This gives us a chance to catch any problem areas with your unit, so that you can get them fixed before they turn into a more expensive issue. Also, regular maintenance can help prolong your heat pump's life span and improve its energy efficiency.

Call (509) 412-3146 to schedule a heat pump tune-up in Yakima or the Tri-Cities.

Benefits of Heat Pumps

The wonderful thing about heat pumps is that you can utilize them for both heating and cooling purposes, making them a practical and energy-efficient alternative to AC units and furnaces or boilers. Some of the top benefits of heat pumps include:

• They produce both warm and cool air.
• They work off of electricity, not gas, making them safer.
• They are highly energy-efficient.
• They are quiet.

Start enjoying the benefits of a heat pump in your Tri-Cities home! Call (509) 412-3146 for a free estimate on a heat pump installation.

Is a Heat Pump Right for My Home?

Heat pumps fit a lot of homes in Central Washington, but not all of them. Around Yakima and the Tri-Cities, we install them for families who want one system that heats in winter and cools in summer. They move heat instead of making it, which keeps energy use down and bills lower.

They work best in homes with solid insulation and good ductwork. If your place is older, drafty, or sits where the wind cuts hard in January, a heat pump may need help from a small backup furnace. That setup, called a dual-fuel system, keeps you comfortable even when the temperature drops below freezing. The easiest way to know what fits is to have a Campbell technician look over your setup and see how your house holds heat.

What Is the Lifespan of a Heat Pump?

Most heat pumps last about fifteen years here in Central Washington. The constant use, cooling in the summer and heating in the winter, wears on them a little faster than a single-season system. Regular service helps a lot. A yearly cleaning and tune-up keeps parts moving smoothly and the refrigerant charge where it should be.

When a system starts running longer to hit the same temperature, or the air from the vents feels weaker, that is usually the first sign it is wearing down. We see that a lot in older Yakima homes. Sometimes a repair will get you another few seasons. Sometimes replacement is the smarter move.

Heat Pump vs. AC

An air conditioner only cools. A heat pump does both.

• Heat pumps can reverse direction and pull warmth from outside air when it is cold.
• Air conditioners only move heat out of the house in summer.
• Because a heat pump handles both jobs, it can save space and power.

Heat Pump vs. Furnace

Both keep you warm, but they work differently.

• A furnace burns fuel to make heat.
• A heat pump moves existing heat from outdoors into your home.
• Furnaces handle deep freezes better.
• Heat pumps cost less to run through most Central Washington winters.

The Most Common Heat Pump Problems

Understanding the signs of heat pump trouble can help you act before small problems turn into costly repairs. 

Running constantly or not running at all: If your system never shuts off or fails to turn on, it may have a faulty thermostat, sensor issue, or compressor problem. 

Not heating or cooling properly: If your heat pump isn’t reaching the set temperature, it could be low on refrigerant, suffering from restricted airflow, or dealing with an internal mechanical fault. 

Not switching between heating and cooling: Heat pumps use a reversing valve to change modes. If the valve fails or sticks, your system may get stuck in heating or cooling mode. 

Short cycling: Short bursts of operation followed by frequent stops can indicate a thermostat problem, airflow restriction, or system sizing issue. 

Leaking liquid: Refrigerant or condensate leaks around the outdoor unit can signal serious internal issues and should be addressed by a technician. 

Strange smells: Burning or musty odors may point to electrical issues, mold growth, or debris inside the system. 

Troubleshooting Heat Pump Problems

Some minor issues can be addressed at home, but others require professional furnace repair or heat pump service. Here are a few tips to help you troubleshoot: 

• Reset the power supply using your breaker or system switch if the unit is unresponsive. 

• Use supplemental heat on extremely cold days when your heat pump may need backup assistance. 

• Listen for loud noises caused by loose screws or worn fan blades. 

• Keep gutters and drainage areas clear to prevent water from freezing around the outdoor unit. 

• Call Campbell if you notice performance changes, higher energy bills, or comfort issues. 

Why Choose Campbell & Company for Heat Pump Service?

As a local and family-owned company, Campbell & Company is committed to serving the Tri-Cities, Yakima, and surrounding areas with quick, reliable heat pump services. Our team has served this area since 1983, and all of our technicians are highly trained and committed to quality workmanship. We are proud of our competitive pricing, 24/7 service, and convenient scheduling, and we won’t rest until your satisfaction is guaranteed.

For exceptional and trustworthy heat pump services, call us at (509) 412-3146 or contact us online today.