Having a service technician come into your home is always a little nerve-wracking, especially if the service request involves an essential, potentially dangerous electrical issue. Nevertheless, residents in Pasco, Yakima, and surrounding communities may rest assured that they’ll receive knowledgeable, high-quality service from the professionals at Campbell & Company. Our technicians embody the following qualities that every good electrician should possess.
Never allow an unlicensed electrician to do work in your home. Washington law requires technicians who do electrical work to carry a license. Therefore, anyone who’s dishonest about his or her lack of a license or performs electrical work without a license is automatically breaking the law. Due to the potentially hazardous nature of electrical work, customers should be wary of people who lie about licensing, as they may also be inclined to lie about other serious matters during the course of performing the service. Further problems could come up if another issue arises after the work has been completed. In addition to confirming that a technician is licensed, it’s also helpful to pay attention to the electrician’s designation. For example, master electricians are more experienced than journeymen.
Those who receive excellent service from a good electrician are often unable to contain their excitement. These customers usually tell their family members, friends, and co-workers about the wonderful help they received in their time of need. Nowadays, they often share their positive experience in online forums. The inverse is also true. Dissatisfied customers are more likely to complain to the Better Business Bureau or leave a negative review on an online directory site. A good electrician will have mostly positive reviews, or his or her company will be able to provide references to prospective customers. Asking other people and searching the internet for customer feedback on the company or technician can help homeowners to avoid a potentially costly negative experience.
To learn more about our courteous, reliable service technicians, call us at Campbell & Company today. We work hard to earn our customers’ trust and deliver a satisfactory experience.